Here at Custom Home Health we know that you want to know the facts before deciding if home care is right for you or your loved one. We are here to help dispel the myths and give you the facts that you need.

Myth: Home care is expensive.

Truth: Home care is covered 100% by Medicare and requires no out-of-pocket costs to the patient.

Myth: My doctor won’t have anything to do with my home health care.

Truth: Your plan of care is developed by your home care team and your physician.

Myth: Home health services are only available Monday through Friday.

Truth: Custom Home Health provides care 7 days a week including weekends and holidays.

Myth: Home health care is only for patients needing personal care; hygienic aide and household chores.

Truth: Custom Home Health provides Skilled Services; Skilled Nursing, Physical Therapy, Occupational Therapy, Speech Therapy, Medical Social Work, Dietary Counseling, and Nursing Aide.

Myth: If I call my home health care agency after hours, I will be put to a voicemail system.

Truth: Custom Home Health has members of its Care Coordination Team on call 24/7.

Myth: Home care is long term.

Truth: Our goal is to get the patient back to their normal, daily life as quickly as possible. To do this, we help train patients with self-management and help the patient attain independence.

Myth: Home care replaces my family or caregiver.

Truth: Our goal is the patient’s quick recovery and to get him/her back to his/her daily life as soon as possible. We work with the patient’s family/caregiver to help them care for the patient beyond discharge.

Myth: Home care takes a long time to coordinate and set up.

Truth: Upon acceptance of a patient referral, Custom Home Health guarantees the scheduling of a visit within the first 24 hours.

Do you have more questions about home health care? Visit our service section for an in-depth look into the breathe of services we offer or contact our team of experts today for more information.