Myth: Home care is expensive.
Truth: Home care is covered 100% by Medicare and requires no out-of-pocket costs to the patient.
Myth: My doctor won’t have anything to do with my home health care.
Truth: Your plan of care is developed by your home care team and your physician.
Myth: Home health services are only available Monday through Friday.
Truth: Custom Home Health provides care 7 days a week including weekends and holidays.
Myth: Home health care is only for patients needing personal care; hygienic aide and household chores.
Truth: Custom Home Health provides Skilled Services; Skilled Nursing, Physical Therapy, Occupational Therapy, Speech Therapy, Medical Social Work, Dietary Counseling, and Nursing Aide.
Myth: If I call my home health care agency after hours, I will be put to a voicemail system.
Truth: Custom Home Health has members of its Care Coordination Team on call 24/7.
Myth: Home care is long term.
Truth: Our goal is to get the patient back to their normal, daily life as quickly as possible. To do this, we help train patients with self-management and help the patient attain independence.
Myth: Home care replaces my family or caregiver.
Truth: Our goal is the patient’s quick recovery and to get him/her back to his/her daily life as soon as possible. We work with the patient’s family/caregiver to help them care for the patient beyond discharge.
Myth: Home care takes a long time to coordinate and set up.
Truth: Upon acceptance of a patient referral, Custom Home Health guarantees the scheduling of a visit within the first 24 hours.